Pricing

Building custom chatbot flows in ChatifyMe allows you to design unique conversation paths and interactions tailored to your specific business needs. With custom flows, you can create sequences where the chatbot guides users through a particular experience, providing personalized responses based on user inputs.

For example, if you’re running an online store, you might create a custom flow to guide users through product categories, answer questions about availability, and help them with placing an order. Or, if you’re offering a service, a custom flow could walk potential clients through pricing options, service details, and contact information.

The advantages of custom chatbot flows include:

• Enhanced customer experience: Users receive responses tailored to their needs, making interactions more meaningful.
• Improved efficiency: Routine inquiries are handled automatically, saving time for your team.
• Flexibility: You can build flows for multiple purposes, like lead generation, customer support, and order processing.

With ChatifyMe’s custom flows, you can make your chatbot a valuable extension of your brand, capable of handling a variety of user interactions smoothly and efficiently.

Automated drip sequences are a set of pre-scheduled messages or actions sent to users over a period of time. In ChatifyMe, this feature is commonly used in drip marketing, where users receive relevant content like tips, product information, or exclusive offers at spaced intervals. For instance, a new subscriber might receive a welcome message on day one, an introduction to product features on day three, and a special discount on day seven.

The benefits of automated drip sequences include:

• Lead nurturing: Gradually educating users about your product or service to keep them engaged.
• Onboarding support: Providing new users with step-by-step guidance or tutorials.
• Increased conversions: Delivering the right message at the right time can encourage users to make a purchase or take action.

Drip sequences in ChatifyMe save time and create a more personalized experience, helping users feel supported and engaged without requiring continuous manual input.

Custom keyword triggers in ChatifyMe let you set up specific words or phrases that, when typed by a user, prompt an automatic response from your chatbot. This feature allows you to respond quickly to common queries or requests by creating customized replies tied to keywords.

For example, if you set up “Hours” as a keyword trigger, the chatbot will automatically reply with your business hours whenever a user types a message containing that word. Similarly, keywords like “Pricing” or “Support” can trigger responses that share relevant information or guide users to specific flows.

Benefits of custom keyword triggers include:

• Faster response times: Users get instant replies to common questions, improving satisfaction.
• Personalized user experience: Responses can be tailored to fit various inquiries, making interactions more relevant.
• Efficient support: By automating answers to frequently asked questions, your team has more time for complex queries.

Using custom keyword triggers in ChatifyMe ensures that users receive timely and accurate responses, creating a seamless and efficient support experience.

One-tap contact data collection in ChatifyMe allows users to share their contact information effortlessly with just a single tap. This feature simplifies the process of gathering user data by automatically pulling information—such as a user’s name, email address, or phone number—from their messaging platform profile, eliminating the need for manual entry.

For example, when a user interacts with your chatbot and is prompted to provide their email, they may see a pre-filled option displaying their registered email address. By tapping on this option, they can share their email with you instantly.

The benefits of one-tap contact data collection include:

• Streamlined data gathering: Reduces friction in the information collection process, making it easy for users to share details.
• Enhanced data accuracy: Minimizes the chances of errors since users don’t have to type their information manually.
• Faster interactions: Speeds up the conversation, allowing for a more efficient user experience.
• Simplified consent: Makes it easier to collect consented data for future engagement, such as sending updates, offers, or personalized content.

This feature is particularly effective for onboarding, lead generation, and nurturing processes, allowing businesses to collect valuable contact information seamlessly while enhancing the user experience.

The Instagram Direct Message channel in ChatifyMe enables businesses to connect with users through direct messaging on Instagram. This channel allows you to automate interactions, respond to inquiries, and engage with your audience in a more personalized manner right where they already spend their time.

For example, when a user sends a direct message to your Instagram account, ChatifyMe can automatically respond with a greeting, provide information about your products or services, or guide them to specific content or offers. Additionally, you can set up keyword triggers to address common questions, such as “shipping times” or “returns,” ensuring users receive immediate assistance.

The benefits of using the Instagram Direct Message channel include:

• Increased engagement: Interacting with users on a platform they frequently use helps foster community and loyalty.
• Improved response times: Automation ensures that inquiries are handled quickly, enhancing customer satisfaction.
• Personalized interactions: You can tailor messages based on user behavior or preferences, creating a more relevant experience.
• Streamlined customer support: Managing inquiries through Instagram allows for efficient communication without needing users to switch platforms.

By leveraging the Instagram Direct Message channel in ChatifyMe, businesses can enhance their customer engagement, provide timely support, and build stronger relationships with their audience.

Instagram Comments in ChatifyMe allow businesses to automate responses to comments made on their Instagram posts. This feature helps engage users directly in the comments section, enabling you to acknowledge their input, answer questions, and drive further interaction—all without needing to respond manually to each comment.

For example, if a user comments “What are your store hours?” on your post, you can set up an automated response that provides that information immediately. Additionally, you can create keyword triggers that prompt specific replies based on common questions or comments, like “Love this product!” which could trigger a thank-you message or a prompt to check out similar items.

The benefits of using Instagram Comments in ChatifyMe include:

• Enhanced engagement: Quickly responding to comments fosters a sense of community and encourages users to participate more actively.
• Increased visibility: Engaging with users in the comments can draw more attention to your posts, potentially attracting new followers.
• Time efficiency: Automating responses saves time for your team, allowing them to focus on more complex inquiries and strategic tasks.
• Consistent messaging: Ensures that your responses are uniform and on-brand, maintaining a professional presence on social media.

By utilizing Instagram Comments in ChatifyMe, businesses can enhance their engagement strategy, improve customer satisfaction, and create a more interactive experience for their audience.

Story Mentions Replies in ChatifyMe enable businesses to automatically respond to users who mention them in their Instagram Stories. This feature allows brands to engage with their audience in real-time, fostering a sense of community and encouraging further interaction on the platform.

For example, if a user tags your business in their Instagram Story, ChatifyMe can send an automatic thank-you message or a special offer in response. This not only acknowledges the user’s mention but also encourages them to continue engaging with your brand. You can also set up keyword triggers to tailor responses based on the context of the mention.

The benefits of using Story Mentions Replies in ChatifyMe include:

• Boosted engagement: Promptly responding to mentions shows that you value your audience, which can enhance loyalty and encourage more user-generated content.
• Increased visibility: Engaging with users in this manner can lead to increased exposure for your brand as more users see your interactions.
• Real-time communication: Automating responses ensures that your brand stays responsive and engaged without requiring constant manual monitoring.
• Opportunity for promotion: Responding to mentions can be a great way to share promotions, highlight products, or invite users to check out specific content.

By leveraging Story Mentions Replies in ChatifyMe, businesses can enhance their engagement with followers, build stronger relationships, and create a more interactive presence on Instagram.

Conversation Starters in ChatifyMe are pre-defined messages or prompts designed to initiate interactions with users. These starters help engage users from the very beginning of a conversation, making it easier for them to interact with your chatbot and explore what your business has to offer.

For example, you could set up a conversation starter that asks users, “What brings you here today?” or “Are you looking for any specific products?” This encourages users to share their interests or needs, allowing the chatbot to respond appropriately and guide the conversation in a meaningful direction.

The benefits of using Conversation Starters in ChatifyMe include:

• Increased engagement: Well-crafted prompts can encourage users to participate actively, leading to more dynamic interactions.
• Personalized experiences: By tailoring conversation starters to your audience, you can create a more relevant and engaging experience.
• Streamlined navigation: Effective starters help users quickly find the information or assistance they need, reducing frustration and improving satisfaction.
• Improved lead generation: Engaging users early on can help identify potential leads and facilitate the sales process.

By implementing Conversation Starters in ChatifyMe, businesses can enhance user interactions, create a more inviting atmosphere, and ultimately drive better engagement with their audience.

The Direct Message Default Reply in ChatifyMe is an automatic response set up to engage users when they send a direct message to your business’s social media account but don’t receive a specific reply based on their message. This feature ensures that users always get a prompt acknowledgment, even if their inquiry doesn’t trigger a specific keyword response.

For example, if a user messages your Instagram account with a general inquiry like “Hi, I have a question,” the Direct Message Default Reply could automatically respond with, “Thank you for reaching out! How can we assist you today?” This approach helps maintain communication and encourages users to continue the conversation.

The benefits of using a Direct Message Default Reply in ChatifyMe include:

• Consistent engagement: Ensures that all users receive a timely acknowledgment of their messages, enhancing customer satisfaction.
• Reduction of unanswered inquiries: By providing a default response, you minimize the risk of users feeling ignored or frustrated when their questions aren’t immediately addressed.
• Opportunity for further interaction: A well-crafted default reply can guide users to specific topics or prompts, encouraging them to engage further.
• Improved professionalism: Automated replies convey that your business values communication and is dedicated to providing support, even when staff members are unavailable.

By utilizing the Direct Message Default Reply feature in ChatifyMe, businesses can enhance user engagement, improve response times, and create a more professional and welcoming experience for their audience.

A Customizable Default Reply in ChatifyMe allows businesses to create tailored automatic responses for users who message them without receiving a specific keyword-triggered reply. This feature ensures that your audience feels acknowledged and valued, even when their inquiries are general or not predefined.

For example, you can customize the default reply to say, “Hello! Thanks for reaching out to us. How can we assist you today?” This personalized response encourages users to specify their needs or questions, keeping the conversation flowing and engaging.

The benefits of using a Customizable Default Reply in ChatifyMe include:

• Personalized communication: Custom replies help establish a friendly tone and show users that you care about their inquiries.
• Enhanced user experience: By tailoring your default responses, you can make users feel more comfortable and understood, increasing the likelihood of further interaction.
• Flexibility in messaging: Businesses can adapt the default reply to reflect seasonal promotions, new products, or specific business objectives, keeping the messaging relevant and timely.
• Efficiency in handling inquiries: A customizable default reply reduces the chances of users feeling ignored, ensuring that all messages receive prompt acknowledgment and guidance.

By implementing a Customizable Default Reply in ChatifyMe, businesses can improve their communication strategy, enhance customer engagement, and create a more welcoming environment for their audience.

The ManyChat Pixel is a tracking tool that allows businesses to monitor user interactions and trigger conversion events based on specific actions taken by users on their website. This feature integrates seamlessly with your chatbot, enabling you to measure the effectiveness of your marketing efforts and optimize user engagement.

For example, when a user clicks a link in a chatbot message that directs them to your website, the ManyChat Pixel can track this action as a conversion event. If the user then makes a purchase or signs up for a newsletter, the pixel captures these actions, allowing you to see which interactions led to successful conversions.

The benefits of using the ManyChat Pixel include:

• Enhanced tracking capabilities: Monitor user behavior and interactions more accurately, giving you valuable insights into your audience’s preferences and actions.
• Improved ROI measurement: By tracking conversion events, you can evaluate the effectiveness of your marketing campaigns and adjust your strategies accordingly.
• Personalized follow-up: Understanding which users convert allows you to tailor future messages and offers based on their behavior, enhancing engagement and increasing the likelihood of repeat interactions.
• Data-driven decision-making: With comprehensive tracking data, you can make informed decisions about your marketing tactics, product offerings, and overall business strategy.

By leveraging the ManyChat Pixel to trigger conversion events, businesses can gain deeper insights into user behavior, optimize their marketing efforts, and ultimately drive better results from their chatbot interactions.

Conversion Events and Metrics Logs in ChatifyMe are tools that help businesses track and analyze user interactions and behaviors to measure the effectiveness of their marketing strategies and chatbot engagements. These features provide valuable insights into how users are interacting with your content and where conversions are occurring.

Conversion Events refer to specific actions that users take, such as making a purchase, signing up for a newsletter, or completing a form. By tracking these events, you can determine which interactions lead to successful outcomes, allowing you to optimize your marketing efforts.

For example, if a user clicks on a promotional link in your chatbot and subsequently makes a purchase on your website, this action can be logged as a conversion event. This tracking helps you identify which messages or campaigns drive the most conversions.

Metrics Logs, on the other hand, collect data on various user interactions, such as engagement rates, click-through rates, and the number of interactions per user. This information can be visualized in dashboards to help you assess the overall performance of your chatbot and marketing strategies.

The benefits of using Conversion Events and Metrics Logs in ChatifyMe include:

• In-depth performance analysis: Understanding which events lead to conversions allows you to focus your efforts on high-performing strategies.
• Enhanced user insights: Metrics logs provide a clearer picture of user behavior, helping you identify trends and preferences among your audience.
• Data-driven decision-making: With comprehensive tracking and logging, you can make informed adjustments to your marketing tactics, product offerings, and chatbot flows to better meet user needs.
• Improved ROI tracking: By monitoring conversion events, you can evaluate the return on investment of your marketing campaigns and identify areas for improvement.

By utilizing Conversion Events and Metrics Logs in ChatifyMe, businesses can optimize their marketing strategies, enhance user engagement, and ultimately drive better conversion rates.